Privacy Policy
Noviclay Inc respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website, contact us, request training services, submit forms, make payments, or participate in learning services.
Information We Collect
- Name, company or organization name, learner name if applicable, email address, phone number, business or mailing address, learner goals, training needs, service inquiry details, schedule preferences, training materials provided for service delivery, estimate and invoice information, payment-related information, communication history, learning progress notes, and website usage data.
How We Use Information
- Respond to inquiries, schedule consultations or training sessions, prepare training plans and learning materials, coordinate instructors or resources, track progress, prepare estimates and invoices, process authorized payments, maintain business records, provide customer support, and improve our services.
Payment Information
Payments are processed through secure gateways with SSL protection. Client billing information is handled only for authorized service payments and is not stored, sold, rented, or shared by Noviclay Inc.
Learner Information
Learner information is used only for approved training services, scheduling, communication, progress tracking, instruction, documentation, and administrative support.
Information Sharing
We do not sell or rent client or learner information. We may share limited information with trusted service providers only when necessary for payment processing, learning platform access, instructor coordination, digital file delivery, customer support, technology services, or legitimate business operations.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect client and learner information from unauthorized access, misuse, loss, or disclosure.